HOME  ABOUT US
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About Big Island Windows and Glass Company
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Big Island Windows and Glass Company is the largest full-service glass and glazing company on the Big Island of Hawaii. Since 1983, Big Island Windows and Glass Company has manufactured high-quality proprietary single-glazed, anodized aluminum sliding doors, horizontal sliding windows, and full-frame louvered windows. BIW is unique in that it is the only patio door and window production facility on the Big Island. Today, we distribute, fabricate and install the highest quality door, window, and glass products in the market and service residential, private commercial, and government projects of all size and complexity. We specialize in high-end custom doors, windows, glass and mirrors, commercial storefronts, government exteriors & skylights.
Big Island Windows and Glass Company is experienced in the design/build process and works with all of the areas prominent architects and contractors. All installations are executed with our own experienced staff. Big Island Windows and Glass Company maintains a full time estimating and engineering department with over 40 years experience ready to provide an engineered solution to your project.
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With our highly trained and skilled team of
professionals, we will guide and assist you with all of your glass and
glazing needs. Our broad knowledge base and expertise in the glazing
industry will allow us to help you in accomplishing your goals, no
matter how difficult.
Big Island Windows and Glass Company is devoted
to quality fabrication and installation of glass products and framing
systems in virtually every architectural application, including:
Airports, Libraries, Casinos, Government
Buildings, Clinics, Museums, Condominiums, New Construction, Corporate
Office
Buildings, Courthouses, Rehabilitations, Dormitories, Relocations, Elderly
Housing, Stadiums, Technical Facilities, Health Clubs, Community
Centers, Tenant Buildouts, Hospitals, Hotels, Restaurants, Theme
Parks, Universities, and Institutions.
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Safety, Leadership and Teamwork
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Safety
Safety is a top priority as upper management fully supports and implements the following:
- Written Hazard Communication and Safety Programs
- Full Time Formally Trained Safety Director
- Regular Safety Meetings with all Field and Plant Persons
- OSHA 30-Hour Course for Field Superintendents
- OSHA 10-Hour Course for Field Superintendents and Lead Men
- First Aid / CPR Classes for Field Superintendents
- Regular Jobsite Visits by Trained Safety Director
- Compliance with all OSHA Programs
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Leadership
At Big Island Windows and Glass Company, you receive the
kind of quality and service you expect from a leader. As a member of
the National Glass Association and Glass Association of North America,
our company is always evolving as the needs of our customers change, and
new opportunities are created in the market. You can rest assured that
we will offer state-of-the-art products, installed by the most
courteous, professional, and experienced personnel in the most timely
and efficient manner.
Teamwork
We make it our responsibility to know you and your business.
We work closely with you to ensure that the solutions we provide are
tailored to meet your unique needs and challenges. We are committed to
your success and developing a long-term relationship with you.
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Mission Statement and Values
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At Big Island Windows and Glass Company, our mission statement and core values articulate our dedicated approach to customer service and our daily drive to achieve mutual success with our employees and customers.
Quality, Excellence
and Experience
Our Mission is to provide the highest "VALUE" to our customers by offering outstanding service, quality products, and competitive pricing. We share an absolute commitment to providing and installing high-quality, high-performance products by a well-trained and experienced staff. Our knowledge and experience in the residential, commercial and government building industry guarantees quality without compromise. Through quality workmanship, on-time project completion and trusted relationships throughout the Hawaiian Islands, we have built a strong reputation as one of Hawaii’s premiere glazing subcontractors. At Big Island Windows and Glass Company, Inc., we
are constantly striving not only to continue our history of quality
performance, but also to improve upon it. In today’s demanding
construction market, one must choose carefully when assembling the right
project team.
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To ensure the success of your project and our company,
our entire staff is well trained and totally committed to producing top
quality work. Our proven performance record, committed staff and
outstanding level of service are what sets us apart from our
competition.
Honesty, Integrity
and
Professionalism
At Big Island Windows and Glass Company, our highest priority is
customer satisfaction. You are important to us, and you can expect us to
go the extra mile to gain your trust. Superior customer service is the
hallmark of our company. We are proud to serve you and will work hard
to earn and keep your business. We have respect for all individuals,
and we accept responsibility for our conduct. Knowing that our
reputation is critical to our success, we continually strive to maintain
our principles of excellence and high standards of honesty, integrity,
and professionalism in all aspects of our existence.
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